New experiences

Many hands make lighter work, even if those hands belong to a student learner eager for some experience in journalism.

The lost art of customer service

“You’ll never stay in business if you can’t keep your customers happy and coming back.” Those words, uttered to me by Michael Schurman, a professor at Durham College, nearly 20 years ago, seemed silly to me as a teenager. I was always of the opinion that if you offered a product or service that som