Dear Editor:
I have not needed to use a taxi service and living rural, didn’t think that was even an option. I know differently now after finding a lost person on my doorstep and calling around to find out who could give them a ride.
He said he had walked from Fergus after his car battery died and needed a tow. He was trying to get to Mississauga. Unfortunately he had been walking the wrong way. He also didn’t have a phone or any phone numbers he could call. He had been walking all morning. On top of that, he was not dressed for the cooler weather that was coming as the afternoon wore on.
He said he didn’t have cash but had debit, so I called around to find a taxi that could take debit and would give him a ride. After a few calls I found one, Fergus Elora Taxi Ltd. They were busy but managed to arrange for a taxi that could come and get this lost person and take him to where he wanted to go.
The amount of the fare was pre-arranged and agreed on by the lost person. The taxi showed up in good time and I left them to do their business.
As far as I was concerned, things were handled and done but shortly after they had driven off I got a phone call from the taxi service. It appears that the lost person didn’t have any money. The taxi was nice enough to take him somewhere other than my door step but didn’t get paid for the trip. I did offer to pay for their trouble but they declined.
I have become a huge fan of Fergus Elora Taxi Ltd. Not only for their service but also their kindness. They went above and beyond and ended up having to write off the trip as a loss. If ever I need local taxi service, they will be my first call and I’ll make sure to include a generous tip.
Thank you again, Fergus Elora Taxi, for your help with my very strange situation.
B. Franklin,
Alma
